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- MERCHANT ACCOUNT SERVICES OVERVIEW
-
- The ability of a mail/phone order business to accept the
- major credit cards is vital, and becoming more essential as
- more customers are preferring to pay by credit card due to
- the convenience and protection a credit card purchase offers.
-
- While most banks do not offer this service directly to
- businesses that obtain the majority of their sales by mail or
- phone, usually due to the higher risk, it does not hurt to ask.
- Most banks will also require that you have a storefront. If you
- can't get a credit card merchant account from your bank, there
- are alternatives...companies that specialize in setting up
- credit card merchant accounts for home-based, mail/phone order
- businesses. These types of companies are called Independent
- Sales Organizations (ISO's). They usually are associated with a
- bank looking to provide merchant card services, and act as a
- middleman - assuming the risk and insuring the account. Since
- the ISO's are taking a greater risk than your local bank is
- willing to take, it is not unusual or unreasonable for them to
- require start-up costs ranging up to $500. Application fees
- are normally not refundable by the ISO and you risk losing
- that money if not approved. Always ask if your business is
- qualified and if the up-front fees are refundable, in writing.
- It is also a good idea to insist on a few references that you
- can (and should) contact directly. Also be wary of unbelievably
- low discount rates, perhaps under 2%, a "hook" which usually has
- other exorbatant costs attached - or only applies to businesses
- that have a storefront.
-
- To process credit card transactions, you will need to
- acquire processing equipment - either a 'swipe' terminal or
- computer software program. Beware of ISO's who require
- expensive binding equipment leases. If you are accepted and
- given a merchant account you may get stuck with an overpriced,
- personally guaranteed, equipment lease on equipment that may
- be totally useless to you if your account is ever closed. Some
- ISO's will build the start-up cost into the lease, meaning
- less or no cost up-front...but costing you much more overall.
- Most of the credit card processing software or terminals can
- be purchased for no more than $300 to $400...a huge savings
- compared to leasing. If you have a computer, try to obtain
- software to process your credit card transactions. For mail/
- phone order businesses it is usually cheaper, quicker, more
- convenient, and more reliable.
-
- Our organization, DataBlue, is a cooperative of ISO representatives
- established to provide optimum service to home-based, mail/phone order
- businesses seeking credit card merchant accounts. Based on your type of
- business, volume, average ticket, etc., we will determine the best
- merchant account program for your business needs (and budget). We can
- accept most all business types, including start-up businesses,
- home-based, mail & phone order, BBS's, etc. All applications are
- pre-qualified and all fees are refundable by DataBlue. Restrictions:
- Company owner(s)/officers must be at least 18 and the company must be
- based in the United States. Costs: Merchant account start-up costs and
- operational costs will vary based on the type of business and other
- factors. We will discuss your business with you, determine the best
- program for your business, and quote you exact costs. We suggest that
- you do some research - check with local banks and other ISO's
- (unaffiliated with DataBlue), then give us a call to compare programs
- and costs. We will also gladly provide references.
-
- DataBlue
- Bob Gerver / Director
- Tammey Guihan / Associate Director
- (413)736-8831, Mon-Fri, 9-4 EST / FAX (413)732-5344
-